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Hiking Tours:
Discover New Zealand's
National Parks
North Discovery and
Secret South
History and Culture:
Between History and Nature
Golf Tours:
New Zealand Premium Golf and Sight-Seeing Tour
Country and Award Winning Golf Course Tour
Self Drive Nature Tours:
Self Drive Nature Tours
Fishing Tours:
Pristine Sea, Lake and
River Fishing
Antarctic Tours:
Antarctica - The Ross Sea
NZ Island Tours:
The Sub Antarctic Islands of New Zealand and Australia
Forgotten Islands of the South Pacific
Luxury Tours:
The Sunny Side of Life
Honeymoon Tours:
Where the Mountains
Meet the Ocean
Coach Tours:
18 Day Ultimate Tour
16 Day Panorama Tour
15 Wonderland Tour
10 Day Southern
Discovery Tour
8 Day Southern
Highlights Tour
7 Day Tranz Alpine Tour
6 Day Northern
Highlights Tour
Motorhome Tours:
Cruising New Zealand
Budget Tours:
Feel the Adventure
and Adrenaline
Feel the Adrenaline Rush
Must See NZ Places
Hawkes Bay
Mount Cook
Southern Lakes
West Coast

Tours NZ Travel Tips

With the wisdom of experience, we have compiled a list of answers to the most frequently asked questions that have arisen over the years. These may not be the answers to all your questions, so please do not hesitate to contact us with any query that you may have, we will be more than happy to oblige.



Why should I book with TOURS NEW ZEALAND?

We can think of at least 10 reasons to book your trip with us.

Reason #1: Cost

The misconception is that booking a trip with a tour operator or travel agent costs you more. Not true! The cost to you, the consumer, is the same and, often better as we pass on our good contract rates to you.

Reason #2: Time
Information overload! There is too much destination information out there to wade through on the internet, travel books and magazines, friends' recommendations and other sources. It can be overwhelming, confusing and time-consuming. Then, the actual planning, setting dates, reserving, following up, reconfirming, sending payments to various locations ... there is much to do. Your time is too valuable let us make it a process whole lot easier for you.

Reason #3: Product Knowledge
The glamorous part of being in the travel business is we get to travel all the time. Yeah, someones got to do it! The reality is, we check out all the rooms and compare the boats, resorts and operators, meet and negotiate with adventure outfitters, airlines, and so forth. Most importantly, we experience most activities firsthand. Travel is our passion and we pass on our valuable knowledge to you so you will reserve the trip that is right for you. An internet site or brochure might look amazing, but the reality can lead to big time bad experiences and then you have wasted your hard-earned vacation.


Reason #4: Experience
Weve been in the travel business for many years! We know how to put together trips and what makes an itinerary work successfully. We represent only the most seasoned and reputable operators.


Reason #5: Logistics
We coordinate every aspect of your trip within New Zealand. Airline connections, transfers, what works on certain days, what does not, the timing, the pacing we know how to make it all work together. Let us handle getting you from point A to B to C for you!

Reason #6: Details
We make sure you have exactly what you have requested whether it is aisle seats, vegetarian meals, diving equipment rentals, king-size beds or honeymoon specials. As our valued clients we provide you with important pre-departure information, which includes recommended packing lists, visa and medical information, travel insurance, suggested readings, emergency contact numbers and more.

Reason #7: The Unexpected
Just when you think a trip is all set, something happens. Whether it is something major like a hurricane or coup or minor like a flight cancellation, we can fix it for you. We can rearrange your trip to accommodate the change or come up with a viable alternative or handle the refund for you. We specialise in smoothing over the rough spots. We do it all the time. Also, our inbound operators are so amazing that if something happens to you in the field, they will handle any emergency or change with efficiency and care.


Reason #8: Customer Service
We are not a faceless, dot-com, travel consortium run by venture capitalists trying to retire in their 30s (too late for that!). We are people who love travel and have chosen it as our profession. Whether you contact us by email or over the telephone, we enjoy hearing from you and will fulfil your requests in a timely and personable manner. Many of our clients have become our friends and return to us time and time again. We all share the great passion of travel.


Reason #9: Personalisation

We will not corral you into a pre-packaged tour that is not right for you. All of our itineraries are customised for the travel you have requested. This is time-consuming and work-intensive for us, but we feel very strongly that your vacation time is golden and you should have the perfect itinerary that is right for your travel desires.


Reason #10: Your Next Trip
We value our clients and enjoy hearing your feedback and your thoughts on your next travel plans. We offer special deals to our clients and enjoy planning your trip with you. We are here for the long haul, and want you to have many fabulous and exciting vacation with us!

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I like what I see. How do I make a reservation?

It's easy. Use our shopping cart system, which will lead you through the booking process or just contact us directly on International: + 64 3 317 9441 Within New Zealand (03) 317 9441 or email us at and one of our travel consultants will be happy to discuss your travel plans and talk you through the reservation process.

If I'm booking one of the vacations from this web site, do I have to do it as-is, or can I extend my stay or swap things around?

With the exception of Guided Tours (which operate along a set itinerary), all of our vacations may be modified to suit your preferences. Add or delete a few nights or entire cities, swap day tours, reverse the order of cities visited, or substitute hotels - we want you to have the vacation of your dreams, and we'll work with you to make sure you get exactly the arrangements that suit you best.

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Are there any hidden charges that are not included in the cost of your itineraries?

Our prices are all-inclusive there are no hidden costs. You will find details of what is included or optional in each itinerary. Our premium hosted tours include all excursions, activities, meals and accommodation stated in the itinerary no more, no less! If you are still unsure, we are happy to discuss any aspect of an itinerary with you.

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What will the temperature be?

The north of New Zealand is subtropical and the south temperate. The warmest months are December, January and February, and the coldest June, July and August. In summer, the average maximum temperature ranges between 20-30C and in winter between 10-15C.

The following table has average high/low temperatures for key centres on the North and South Islands.




Sep, Oct, Nov
Dec, Jan, Feb
Mar, Apr, May
Jun, Jul, Aug
North Island
Bay of Islands
Temp (C) 19/9 25/14 21/11 16/7
Temp (F) 67/48 76/56 70/52 61/45
Rain days 11 7 11 16


Temp (C) 18/11 24/12 20/13 15/9
Temp (F) 65/52 75/54 68/55 59/48
Rain days 12 8 11 15



Temp (C)





Temp (F)





Rain days






Temp (C)





Temp (F)





Rain days






South Island

Temp (C)





Temp (F)





Rain days







Temp (C)





Temp (F)





Rain days





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When is the best time to visit New Zealand?

You can visit New Zealand at any time of theyear. Summer and winter temperatures vary by only about 10C over most of the country, making New Zealand an ideal holiday destination all year round. As summer is New Zealands peak season for the tourism industry, you will get a reasonable price advantage in the off-peak seasons.

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I like lots of activities - is there plenty to do?

There is an abundance of activities in and around the water as well as on land. Whether you're looking for cultural experiences, outdoor activities, relaxation, or shopping, you're sure to find plenty of options.

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Many outdoor activities are weather dependent, what happens if Ive
paid for an activity that has to be cancelled due to the weather?

We will provide as best an alternative as we possibly can at no additional charge to you. On our hosted tours all the details will be taken care of for you. If you are on a self-drive tour, simply call our national telephone number and we will endeavour to either book you onto a different activity of your choice, determine whether the activity can be rescheduled, or in the event that there are no suitable alternatives we will refund to you the cost of the activity. Note that this does not apply if you change your mind on a particular activity only if the activity is cancelled.

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Do I need travel insurance to travel in New Zealand?

Travel insurance is not compulsory except on group dive tours, but is strongly recommended. Please enquire for further details.

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Do prices on your website include international flights?

No. If you require flights please ask and we can get a quote for you.

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Where are the international airports located in New Zealand?

New Zealand's international airports are at Auckland, Wellington and Christchurch. Some flights from Australia also land at Hamilton, Palmerston North, Queenstown and Dunedin.

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What do the prices include/exclude?

Although most tours include your accommodation and transport, each tour is different with regards to meals and activities that are included. Please check the itinerary to see what is included or contact us. Items of a personal nature, such as laundry, phone calls, tipping, room service, optional excursions, wine & beverages, etc, are not included in tour and holiday costs and are your own responsibility. Tour and Holiday prices also exclude International and New Zealand departure taxes, customs and immigration fees.

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What passports/visas are required?

Please check with us and/or your airline regarding current passport, visa and vaccination requirements. Generally vaccination certificates are not required for European, US or UK residents travelling directly to New Zealand.

All travellers will require a valid passport to enter New Zealand. Visas for short term stays in NZ (i.e. less than 3 months) are not generally required for US, British and most European passport holders. Please check with us or your airline at time of booking as to the precise requirements and procedures for obtaining passports or visas. (It is the responsibility of the traveller to hold the above travel documents).

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What types of activities are available for children?

If you are thinking about visiting with your family, we can suggest a wide range of activities to keep your children happy.

New Zealand's parks and large areas of unspoilt wilderness are ideal places to expand your children's appreciation of wildlife and the outdoors. Horse riding, snow activities, whale watching, fruit picking and wildlife centres and zoos are just some of the choices available.

If you are visiting the larger centres, you will find a range of themed attractions including Rainbow's End (Auckland), Splash Planet (Hastings), Marine Land (Napier) and the International Antarctic Centre (Christchurch). Te Papa (Wellington), New Zealand's interactive national museum, has a range of activities for the whole family to enjoy, including Story Place, a haven for small children.

Most family restaurants have childrens menus and high chairs. Many cafes also have high chairs, and a toy basket to amuse babies and toddlers is becoming increasingly common in both cafes and shops. Most public gardens have well equipped play areas for young children, as do many holiday parks. Adventure playlands such as Chipmunks or Lollipops Playland are always popular with the very young these can be found in most main centres.



Simply email us here and leave your name, number and city or time zone and we will call you back to discuss your holiday needs.

all our team using Skype
during our NZ office hours:
(9:00am - 5:00pm NZT)
Our Skype name is: toursnewzealand2

If you haven't g
ot Skype yet, get Skype now

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